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With that in mind, here’s an insightful tip to help streamline your digital twin journey and apply digital ways of working in the areas where it matters most: by taking the time to identify existing processes and work activities for improvement, digital twin technology can help introduce new ways of working to address specific user pain points. Whether you have yet to start your digital transformation or already implemented a twin but struggle to achieve widespread adoption, identifying how technology can elevate existing ways of working through capabilities that are already available in the digital twin is a promising approach that can lead to net benefits including significantly reduced CAPEX and OPEX expenditure.
Why is it so important to focus on processes?
It can be hard to fully understand the extent to which digital twin capabilities can be applied to the various disciplines in an organization but by simply taking the time to understand the typical work activities of each role, we can identify areas where a digital twin has the potential to:
To unlock these benefits, it helps to get an overview of where technology can help teams work more efficiently and how this aligns with the tools and features available in the digital twin. For example, think about a maintenance technician onsite who receives a weekly maintenance plan of work packs, typically in a list view in an ERP system.
The technician has some work coming up and needs to familiarize themselves with the scope and associated hazards, so the first step is gathering the necessary information. They’ll likely go through an exhaustive, time-consuming process of looking into several systems – like starting from an ERP system, then moving on to a Permit to Work system, a Document Management System, and any other system that holds the countless drawings, isolation plans, historical permits, and documents that need to be reviewed. These documents need to be gathered and sorted in a way that makes sense, and if the information there isn’t enough, the technician might need to schedule a physical site visit to take measurements and understand the risks involved (for example, working at height on a piece of equipment).
Just by focusing on this one workflow, we understand what the technician needs to do – and can identify three major pain points that could be solved with digital twin technology:
Once these pain points are identified, we can see exactly where digital twin technology has the potential to transform a maintenance technician’s current way of working.
What is the net benefit of identifying and trying to improve work activities?
Just like in this example with our maintenance technician, defining processes and identifying the most urgent challenges helps us understand where digital twin technology can solve pain points for discipline-specific and inter-disciplinary workflows. By applying digital twin technology to optimize these existing ways of working, the net benefits of reduced CAPEX and OPEX can be unlocked by significantly reducing the number of resources and human hours necessary to execute everyday workflows.
In one KDI case study, identifying the process of work permit planning and applying our digital twin Kognitwin reduced the amount of time necessary for planning by nearly 50%. Watch the full webinar.
Digital twin technology creates the possibility of having just one environment, a single industrial work surface where:
Together, these benefits can be leveraged to identify best practices and optimize overall production in terms of efficiency, resource allocation, safety, and sustainability. Taking the time to identify room for improvement in processes and workflows can help embed best practices for digital ways of working and ensure that users interact with technology in a way that makes it more valuable to their specific role and everyday work life. It is also an actionable way to build up digital competency in the team and most importantly, ensures that the digital twin is embedded into new ways of working to ensure a better tomorrow – for the individual and the organization.