Digital technology is embedded in the work culture
To form part of the organizational structure, an effective digital tool should support the creation of a trustworthy environment where employees can learn by doing and understand how to achieve digital success (and not disruption!). Our digital twin solution Kognitwin is not just another tool in your toolbox. It’s a user-centric work companion, powered by the latest and greatest technology – but without barriers to adoption that require intensive periods of upskilling and re-skilling.
Here’s an example close to home:
During one Go Live experience, Kongsberg Digital trained more than 80 superusers and end users on our digital twin Kognitwin during interactive training modules. Due to the intuitive, user-friendly interface of Kognitwin, users were able to follow along and mimic task workflows with no training beforehand. After each feature demo, users were asked to replicate tasks in the digital twin and take screenshots of the outcomes. These screenshots were then shared with KDI employees, allowing our training instructors to see exactly how well users understood workflows in Kognitwin and where they needed help. Through this experience, users were able to:
- Self-correct and optimize digital ways of working in an environment that encouraged them to learn while doing.
- Understand in a tangible way what digital twin technology can mean for an individual in their various roles.
- Gain confidence in the ability of technology to empower reliable data-driven decision-making and get familiar with executing daily processes in a new digital work surface.
- Increase their digital competency and see first-hand how a digital twin unlocks new possibilities for cross-team collaboration, even when working remotely.
End-to-end workflows are optimized
Industry 5.0 highlights the challenge of creating technology that not only understands but actively works to solve user pain points across the industry like dealing with vast amounts of data, collaborating cross-functionally, and operating in a sustainable way. Identifying processes and work activities for improvement helps overcome traditional processes focused on outcomes, creating a renewed focus on the twin’s ability to establish new ways of working end-to-end for every individual – and this is a concept that will remain even as the industry number continues to change.
What that looks like in Kognitwin:
Operators are often stuck with time-consuming tasks like manually updating systems, work orders, inventories, and contracts. Approval flows such as Permit to Work approvals take up valuable time, and employees at all levels find it difficult to navigate through data and derive value to inform confident decision-making. Our digital twin technology assembles industrial knowledge in one place and introduces automation where possible to eliminate repetitive process tasks, freeing up time for humans to utilize the twin’s data-driven insights and apply these using their domain knowledge.
As a provider of leading digital twin technology for the energy industry, we focus on user empathy and designing with the human in mind so that users can identify with the way technology operates and make it personal to their own ways of working.