Here you can find the KOGNITWIN Energy Support & Service Level Agreement.
For further information please contact us at mailbox-trust.
This KOGNITWIN Energy Support & Service Level Agreement (“SLA”) is applicable to Customers of Kongsberg Digital AS (“KDI”) who have a valid Subscription Agreement, governed by the KOGNITWIN Energy Terms of Use (“Terms of Use”), for access to KDI’s KOGNITWIN Energy Service Platform.
KDI will provide maintenance and support as described herein, to maintain the KOGNITWIN Energy Service Platform (hereinafter referred to as the “Service”) in good working order.
Capitalized terms shall have the meanings set forth in the Terms of Use, or in the section where they are first used herein.
Customer shall notify KDI of any defect in the Service by utilizing the Support Portal, accessible via https://dev.azure.com/kognitwinsupport, or by using the following email address: kognitwin@kdi.kongsberg.com
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The Interservice/Industry Training, Simulation, and Education Conference (I/ITSEC) is the world's largest modeling, simulation, and training event. I/ITSEC consists of peer-reviewed paper presentations, tutorials, special events, professional workshops, a commercial exhibit hall, a serious games competition, and STEM events for teachers and secondary students. I/ITSEC is organized and sponsored by the National Training & Simulation Association (NTSA), which promotes international and interdisciplinary cooperation within the fields of modeling and simulation (M&S), training, education, analysis, and related disciplines at this annual meeting. The NTSA is an affiliate subsidiary of the National Defense Industrial Association (NDIA). Hence, I/ITSEC also emphasizes themes related to defense and security.
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